Lisa

Language

inclusion, group in silhouette with blue background

While at the hospital earlier this week for an orthopedic appointment, I was struck by their outdated and poor use of language on a bathroom stall. The sign on the door to the accessible bathroom was a printed piece of paper that said, “Please give consideration to our handicapped patients.”  This sign made my skin …

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Building Trust

shaking hands, business

Recently I’ve been doing some volunteer coaching through Catchafire and it is wonderful to support new managers within the non-profit space.   One of the main topics I end up discussing with new managers is trust.  As a manager, your job is to build trust.  Build trust between you and your team and build trust between …

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